702pub Frequently Asked Questions

702pub requires all players to complete Know Your Customer (KYC) verification before processing withdrawals. You'll need to submit:

• Proof of identity: A valid Philippine government-issued ID such as a PhilSys National ID, passport, driver's license, SSS ID, UMID, or PRC ID.
• Proof of age: Your ID must clearly show your date of birth confirming you are 21 or older.
• Proof of address: A recent utility bill, bank statement, or barangay certificate showing your current address in the Philippines.

Documents should be clear, unedited photos or scans. Our verification team typically reviews submissions within 24–48 hours.

No. Each player is permitted to hold only one active 702pub account. Creating duplicate accounts is a violation of our Terms & Conditions and may result in the suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset function or contact our support team — there is no need to create a new account.

On the 702pub login page, click "Forgot Password?" and enter your registered email address. You'll receive a password reset link within a few minutes. Click the link, enter your new password, and confirm it. If you don't receive the email, check your spam or junk folder. Still having trouble? Contact our 24/7 support team via live chat and we'll verify your identity and assist you directly.

You can request account closure at any time by contacting our support team via live chat or email. Before closing your account, make sure to withdraw any remaining balance. If you are closing your account due to concerns about problem gambling, we strongly encourage you to use our self-exclusion tool instead — this provides stronger protections and prevents you from re-registering during the exclusion period. Visit our Responsible Gaming page for more details.

702pub supports a wide range of Philippine payment methods to make depositing and withdrawing as convenient as possible:

• E-wallets: GCash, PayMaya (Maya)
• Online banking: BPI Online, BDO Online, Metrobank Online, UnionBank
• Over-the-counter: 7-Eleven (Cliqq), Cebuana Lhuillier, M Lhuillier
• Cryptocurrency: Selected digital currencies (subject to availability)

All transactions are processed in Philippine Peso (₱). Available methods may vary depending on your location and account status.

The minimum deposit at 702pub is ₱100 for most payment methods, including GCash and PayMaya. Some payment channels may have a slightly higher minimum due to processing requirements. There is no maximum deposit limit for verified accounts, though daily limits may apply depending on your chosen payment method. All deposits are credited to your 702pub account instantly or within a few minutes.

Withdrawal processing times at 702pub depend on your chosen method:

• GCash / PayMaya: Usually within 1–3 hours after approval
• BPI / BDO / Metrobank: 1–3 business days
• Other bank transfers: Up to 5 business days

All withdrawals require a completed KYC verification. The minimum withdrawal amount is ₱200. Withdrawals are processed Monday to Sunday, including Philippine public holidays. If your withdrawal has been pending for longer than expected, contact our support team with your transaction reference number.

702pub does not charge any fees on deposits. For withdrawals, 702pub also does not impose platform-side fees. However, your bank or e-wallet provider (such as GCash or BPI) may apply their own transaction charges, which are outside of 702pub's control. We recommend checking with your payment provider for their current fee schedule. All amounts are in Philippine Peso (₱).

702pub offers a generous welcome bonus package for new players. The exact offer may vary depending on current promotions, but typically includes a deposit match bonus on your first deposit and may include free spins on selected slot games. To claim your welcome bonus, make sure to opt in during the registration or first deposit process. Full bonus terms, including wagering requirements and eligible games, are displayed at the time of claiming.

A wagering requirement (also called a playthrough requirement) means you need to wager your bonus amount a certain number of times before you can withdraw the bonus or winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute differently to wagering — slots typically contribute 100%, while table games may contribute less. Always read the specific bonus terms before claiming.

No. Bonus funds and any winnings generated from bonus funds cannot be withdrawn until the applicable wagering requirements have been fully met. If you request a withdrawal before completing the wagering requirements, the bonus and associated winnings will be forfeited. Your real-money balance (funds deposited without a bonus) is always withdrawable at any time, subject to standard verification requirements.

702pub offers a wide variety of games to suit every type of player:

• Slots: Hundreds of video slots from leading providers, including classic reels and modern feature-rich titles
• Bingo: Multiple bingo variants with different ticket prices and prize pools
• Lottery: Philippine-style lottery draws and instant win games
• Space Max: Our exclusive high-energy game category with unique mechanics
• Live Casino: Real-time games with live dealers including baccarat, roulette, blackjack, and more

New games are added regularly. Browse the full library after logging in to your 702pub account.

Yes. 702pub is fully optimized for mobile play. You can access the platform directly through your mobile browser on Android or iOS — no app download required. The mobile site is responsive and provides the same full game library, account management features, and payment options as the desktop version. For the best experience, use an updated version of Chrome, Safari, or Firefox on your smartphone or tablet.

702pub provides a comprehensive set of responsible gaming tools available directly from your account settings:

• Deposit limits – Set daily, weekly, or monthly caps on how much you can deposit
• Loss limits – Cap your net losses over a defined period
• Session time reminders – Get notified after a set duration of continuous play
• Cooling-off periods – Temporarily suspend your account for 24 hours up to 30 days
• Self-exclusion – Exclude yourself for 6 months, 1 year, 3 years, or permanently
• Reality checks – Periodic pop-ups showing your session stats

For more details, visit our Responsible Gaming page.

The minimum age to register and play at 702pub is 21 years old, in full compliance with PAGCOR's regulations governing online gaming in the Philippines. Age verification is mandatory for all players. Accounts that cannot be verified as 21+ will be suspended immediately. 702pub has zero tolerance for underage gambling.

702pub uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your financial information is never stored in plain text. We comply with applicable Philippine data privacy laws under the Data Privacy Act of 2012 (Republic Act 10173). For full details on how we collect, use, and protect your data, please review our Privacy Policy.